Updated: June 28, 2026
Support
ProteinValue help and contact information.
Contact
Email: support@soumysoft.com.
Include your account email and a brief description of the problem. Do not send passwords.
Account and data
You can export your data from Profile > Account > Export my data.
You can delete your account from Profile > Account > Delete account.
If you cannot sign in, use the public deletion page or contact support.
Camera and AI
To scan codes or estimate food from a photo, allow camera access in Android or your browser.
AI estimates are approximate. Review quantities, protein, kcal and price before saving.
Issues
For login, camera, export, deletion, AI or incorrect-data issues, contact support.
Target response time: 5 business days.