Updated: June 28, 2026

Support

ProteinValue help and contact information.

Contact

Email: support@soumysoft.com.

Include your account email and a brief description of the problem. Do not send passwords.

Account and data

You can export your data from Profile > Account > Export my data.

You can delete your account from Profile > Account > Delete account.

If you cannot sign in, use the public deletion page or contact support.

Camera and AI

To scan codes or estimate food from a photo, allow camera access in Android or your browser.

AI estimates are approximate. Review quantities, protein, kcal and price before saving.

Issues

For login, camera, export, deletion, AI or incorrect-data issues, contact support.

Target response time: 5 business days.